Data Deletion Instructions
ReviewByte stores the minimum data necessary to deliver WhatsApp alerts, AI replies, and platform connections (Google, Facebook, Instagram). You can request deletion of your data at any time. Deletion is permanent and cannot be undone.
How to request deletion
- Send an email to support@thereviewbyte.com from the email/WhatsApp you used for signup, or
- From your verified WhatsApp number, send a message:
DELETE MY ACCOUNT.
What we delete
- Your owner profile (WhatsApp number, display name)
- Business profile and preferences
- All connections and access tokens (Google, Facebook, Instagram)
- Queued or historical alert payloads stored by ReviewByte
What we may retain
Legally required billing or audit logs may be retained for compliance (e.g., Stripe invoices), but are no longer associated with an active account and contain no usable tokens.
API-based deletion
Developers can request deletion by including their owner_id in the email:
e.g., +1XXXXXXXXXX_owner. We verify ownership and process within 72 hours.